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Guardline House
22-24 Brunel Way
Thetford
Norfolk, IP24 1HP

T: +44(0)1842 822150
F: +44(0)1842 820300
E: sales@theguardlinegroup.com

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Terms & Conditions

1. Prices.  These should have been presumed to have been correct at the time of release and should only be regarded as such.  Prices are subject to alteration without notice and the right is reserved to invoice goods at the prices in operation at the time of dispatch from our premises.

2. Quotations and Invoices.  We reserve the right to amend any accidental errors and/or omissions on quotations and invoices and reserve the right to invoice all goods at the price ruling at the date of dispatch.

3. Delivery Charges.  Are extra at cost and are applicable to all orders unless under special agreement. The standard delivery charge is £11.70 for all orders to mainland UK. Orders from destinations outside this area shall incur an additional charge which shall be calculated based on weight and dimensions of final order.

4. Minimum Order Charges.  All orders under £65.00 are subject to a £10.00 small handling charge, unless under special agreement.

5. Amendment or cancellation of Orders.  Sympathetic consideration will always be given to requests for cancellation or amendments to orders for stock terms and acceptance of credit of equipment supplied, but this must always be by agreement.  We must also reserve the right to make a 15% handling charge in respect of any such items being cancelled or returned.

6. Delivery/Carriage.  Whilst every effort will be made to adhere to delivery dates we accept no liability in the case of non-delivery or delayed delivery.  All deliveries offered ex-stock are subject to goods being unsold at the date of receipt of order.

7. Damage or Loss in Transit.  Partial loss or damage in transit must be reported to the carriers and ourselves within 7 days of receipt of the goods.  In the event of non-delivery both the carriers and ourselves must be notified in writing within 7 days after date of advice of dispatch.

8. Shortage or Errors.  No claims will be entertained unless notification is given in writing within 7 days of receipt of consignment.

9. Terms of Payment.  All accounts are strictly nett monthly basis.  Invoices are to be made payable in full and no deductions are to be made unless a credit note has been previously issued.  The right is always reserved to request a remittance with order and, where new accounts are involved, either two trade references or to issue pro-forma invoices.

10. Responsibility.  Is limited to the supply of goods and the quality and kind ordered and such shall be the limits of our obligation and liability and for the avoidance of doubt and without prejudice to the generality of the foregoing, we shall not be liable for any loss or damage whatsoever or howsoever caused consequential of any defect or defects on consequential upon the return of any goods to us.  Customers are recommended to test and examine goods and exercise special care where the storage and/or use of the goods involves danger to the persons and/or the property, as required by the Health & Safety Act 1974.

11. Special Manufacture.  We reserve the right to charge for drawings, sketches or prototype samples prepared for quotations or in the execution of orders and to refuse to accept cancellation of orders for goods of special design or manufacture (as to which we shall be the sole judge). A 50% non-returnable deposit is required with all orders of a special design; the full amount will be chargeable if the product is manufactured and ready to deliver.

12. Specifications.  Whilst illustrations and specifications in the literature are as accurate as possible at the time of printing, alterations in detail may occur from time to time as designs and specifications are improved.  We accordingly remove the right to supply goods conforming to the latest designs and illustrations and the Buyer shall have no claim in respect of any discrepancies between the goods supplied and those described in such illustrations and specifications, providing the product is of comparable quality.

13. Arbitration.  Any dispute or difference that may arise under or in connection with or in relation with these conditions shall be referred to a single arbitrator in accordance with the provisions of the Arbitration Act, 1950 or any statutory, modification or re-enactment thereof for the time being in force.

14. Force Majeure.  If the manufacture or delivery of goods is prevented or delayed by act of God, war, riot, civil disorder, strikes, lockouts, labour disputes, fire, accidents, non-delivery of raw materials or any other contingency, beyond the control of the Company, The Company shall be under no liability for any loss or damage thereby incurred or sustained by the Buyer.

15. Value Added Tax.  All prices exclude Value Added Tax, which will be added at the appropriate rate current at the date of invoicing.

16. Data Protection Act 1998.  In order to comply with the requirements of the Data Protection Act 1998 we may transfer information about you to our bankers/financiers for the purposes of providing services and for the following purposes:-
a) Obtaining credit insurance, b) credit reference agency searches, c) credit control, d) assessment and analysis, e) securitisation,  f) protecting our interests.  We will provide you with details on request.

1.             Prices published in trade literature.  These should have been presumed to have been correct at the time of releasing copy to the printers and should only be regarded as such.  Prices are subject to alteration without notice and the right is reserved to invoice goods at the prices in operation at the time of despatch from our premises.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.             Quotations and Invoices.  We reserve the right to amend any accidental errors and/or omissions on quotations and invoices and reserve the right to invoice all goods at the price ruling at the date of despatch.

 

3.             Delivery Charges.  Are extra at cost and are applicable to all orders unless under special agreement. 

 

4.             Minimum Order Charges.  All orders under £65.00 are subject to a £10.00 small handling charge, unless under special agreement.

 

5.             Amendment or cancellation of Orders.  Sympathetic consideration will always be given to requests for cancellation or amendments to orders for stock terms and acceptance of credit of equipment supplied, but this must always be by agreement.  We must also reserve the right to make a 15% handling charge in respect of any such items being cancelled or returned.

 

6.             Delivery/Carriage.  Whilst every effort will be made to adhere to delivery dates we accept no liability in the case of non-delivery or delayed delivery.  All deliveries offered ex-stock are subject to goods being unsold at the date of receipt of order.

 

7.             Damage or Loss in Transit.  Partial loss or damage in transit must be reported to the carriers and ourselves within 7 days of receipt of the goods.  In the event of non-delivery both the carriers and ourselves must be notified in writing within 7 days after date of advice of despatch.

 

8.             Shortage or Errors.  No claims will be entertained unless notification is given in writing within 7 days of receipt of consignment.

 

9.             Terms of Payment.  All accounts are strictly nett monthly basis.  Invoices are to be made payable in full and no deductions are to be made unless a credit note has been previously issued.  The right is always reserved to request a remittance with order and, where new accounts are involved, either two trade references or to issue pro-forma invoices.

 

10.          Responsibility.  Is limited to the supply of goods and the quality and kind ordered and such shall be the limits of our obligation and liability and for the avoidance of doubt and without prejudice to the generality of the foregoing, we shall not be liable for any loss or damage whatsoever or howsoever caused consequential of any defect or defects on consequential upon the return of any goods to us.  Customers are recommended to test and examine goods and exercise special care where the storage and/or use of the goods involves danger to the persons and/or the property, as required by the Health & Safety Act 1974.

 

11.          Special Manufacture.  We reserve the right to charge for drawings, sketches or prototype samples prepared for quotations or in the execution of orders and to refuse to accept cancellation of orders for goods of special design or manufacture (as to which we shall be the sole judge). A 50% non-returnable deposit is required with all orders of a special design, the full amount will be chargeable if the product is manufactured and ready to deliver.

 

12.          Specifications.  Whilst illustrations and specifications in the literature are as accurate as possible at the time of printing, alterations in detail may occur from time to time as designs and specifications are improved.  We accordingly remove the right to supply goods conforming to the latest designs and illustrations and the Buyer shall have no claim in respect of any discrepancies between the goods supplied and those described in such illustrations and specifications, providing the product is of comparable quality.

 

13.          Arbitration.  Any dispute or difference that may arise under or in connection with or in relation with these conditions shall be referred to a single arbitrator in accordance with the provisions of the Arbitration Act, 1950 or any statutory, modification or re-enactment thereof for the time being in force.

 

14.          Force Majeure.  If the manufacture or delivery of goods is prevented or delayed by act of God, war, riot, civil disorder, strikes, lockouts, labour disputes, fire, accidents, non-delivery of raw materials or any other contingency, beyond the control of the Company, The Company shall be under no liability for any loss or damage thereby incurred or sustained by the Buyer.

 

15.          Value Added Tax.  All prices exclude Value Added Tax, which will be added at the appropriate rate current at the date of invoicing.

 

16.          Data Protection Act 1998.  In order to comply with the requirements of the Data Protection Act 1998 we may transfer information about you to our bankers/financiers for the purposes of providing services and for the following purposes:-

a) Obtaining credit insurance, b) credit reference agency searches, c) credit control, d) assessment and analysis, e) securitisation,  f) protecting our interests.  We will provide you with details on request.

1.             Prices.  These should have been presumed to have been correct at the time of release and should only be regarded as such.  Prices are subject to alteration without notice and the right is reserved to invoice goods at the prices in operation at the time of despatch from our premises.

 

2.             Quotations and Invoices.  We reserve the right to amend any accidental errors and/or omissions on quotations and invoices and reserve the right to invoice all goods at the price ruling at the date of despatch.

 

3.             Delivery Charges.  Are extra at cost and are applicable to all orders unless under special agreement. 

 

4.             Minimum Order Charges.  All orders under £65.00 are subject to a £10.00 small handling charge, unless under special agreement.

 

5.             Amendment or cancellation of Orders.  Sympathetic consideration will always be given to requests for cancellation or amendments to orders for stock terms and acceptance of credit of equipment supplied, but this must always be by agreement.  We must also reserve the right to make a 15% handling charge in respect of any such items being cancelled or returned.

 

6.             Delivery/Carriage.  Whilst every effort will be made to adhere to delivery dates we accept no liability in the case of non-delivery or delayed delivery.  All deliveries offered ex-stock are subject to goods being unsold at the date of receipt of order.

 

7.             Damage or Loss in Transit.  Partial loss or damage in transit must be reported to the carriers and ourselves within 7 days of receipt of the goods.  In the event of non-delivery both the carriers and ourselves must be notified in writing within 7 days after date of advice of despatch.

 

8.             Shortage or Errors.  No claims will be entertained unless notification is given in writing within 7 days of receipt of consignment.

 

9.             Terms of Payment.  All approved accounts are strictly nett monthly basis.  Invoices are to be made payable in full and no deductions are to be made unless a credit note has been previously issued.  The right is always reserved to request a remittance with order and, where new accounts are involved, either two trade references or to issue pro-forma invoices.

 

10.          Responsibility.  Is limited to the supply of goods and the quality and kind ordered and such shall be the limits of our obligation and liability and for the avoidance of doubt and without prejudice to the generality of the foregoing, we shall not be liable for any loss or damage whatsoever or howsoever caused consequential of any defect or defects on consequential upon the return of any goods to us.  Customers are recommended to test and examine goods and exercise special care where the storage and/or use of the goods involves danger to the persons and/or the property, as required by the Health & Safety Act 1974.

 

11.          Special Manufacture.  We reserve the right to charge for drawings, sketches or prototype samples prepared for quotations or in the execution of orders and to refuse to accept cancellation of orders for goods of special design or manufacture (as to which we shall be the sole judge). A 50% non-returnable deposit is required with all orders of a special design, the full amount will be chargeable if the product is manufactured and ready to deliver.

 

12.          Specifications.  Whilst illustrations and specifications in the literature are as accurate as possible at the time of printing, alterations in detail may occur from time to time as designs and specifications are improved.  We accordingly remove the right to supply goods conforming to the latest designs and illustrations and the Buyer shall have no claim in respect of any discrepancies between the goods supplied and those described in such illustrations and specifications, providing the product is of comparable quality.

 

13.          Arbitration.  Any dispute or difference that may arise under or in connection with or in relation with these conditions shall be referred to a single arbitrator in accordance with the provisions of the Arbitration Act, 1950 or any statutory, modification or re-enactment thereof for the time being in force.

 

14.          Force Majeure.  If the manufacture or delivery of goods is prevented or delayed by act of God, war, riot, civil disorder, strikes, lockouts, labour disputes, fire, accidents, non-delivery of raw materials or any other contingency, beyond the control of the Company, The Company shall be under no liability for any loss or damage thereby incurred or sustained by the Buyer.

 

15.          Value Added Tax.  All prices exclude Value Added Tax, which will be added at the appropriate rate current at the date of invoicing.

 

16.          Data Protection Act 1998.  In order to comply with the requirements of the Data Protection Act 1998 we may transfer information about you to our bankers/financiers for the purposes of providing services and for the following purposes:-

a) Obtaining credit insurance, b) credit reference agency searches, c) credit control, d) assessment and analysis, e) securitisation,  f) protecting our interests.  We will provide you with details on request.